Delayed or Damaged Cargo

Baggage Claim Request
Must Read*

Please submit your claim in writing no later than seven (7) days from the receipt of your damaged item. Do not dispose of damaged property until your claim has been finalized. Claim resolution can take up to 21 days. Once your report is opened, you will receive an automated message which will include the Reference Number. Please store this number and use it during all communications. All communication will be through the contact information provided. Incorrect information will result in processing delays. To learn more about Perimeter Aviation's limitation of liability, please review our Domestic Tariff.
Reference Number
Submission Date

MonthDayYear
Select your claim type*
- Are you contacting us on behalf of another person?*
  
  NoYes
- Relationship
  
  Family memberOther
- Passenger Information
- Passenger full name*
  
  First nameLast name
- Email address*
- Phone Number*
  Format: (000) 000-0000.
- Passenger Conditions
  
  This concerns a person with a disabilityThis concerns a service for an unaccompanied minor (12-17)
- Mailing address*
  
  Address
  
  Street Address Line 2
  
  CityProvince
  
  Postal code
- Flight Information
- Reservation number*
- Flight number (ex. JVXXX)*
- Flight date*
  
  MonthDayYear
- Departure airport*
- Arrival airport*
- Delayed baggage
- Was the bag reported missing upon arrival at your destination?
  
  YesNo
- Type of item
- Brand name
- Colour
- Two or more colors
- Other colour
- Material type
- Other material
- Baggage identification (include any other identifying elements visible on the baggage like personal identification, ribbons, scarves, etc.)
- Description of contents (include a list of items along with approximate cost, attach receipts if possible)
- Damaged bag or item
- Type of item
- Other Item
- Brand name
- Purchase date
  
  MonthDayYear
- Purchase price
- Description of damage and contents
- Supporting documents
  
  Please include images and/or support documents that may affect the outcome of your claim. Maximum upload file size: 10 MB (JPG, GIF, PNG, PDF, XLS)
  Cancelof
- Supporting documents
  
  Please include images and/or support documents that may affect the outcome of your claim. Maximum upload file size: 10 MB (JPG, GIF, PNG, PDF, XLS)
  Cancelof
- Disclaimer and Acknowledgement
  
  Please review the following information and accept to proceed.
- Acknowledgement*
  
  By submitting this form, I hereby certify that the information provided, is complete, true and accurate, to the best of my knowledge. I understand that the information provided may be subject to review and investigation and that Perimeter Aviation and Bearskin Airlines may disallow any claim which contains insufficient information, misrepresentation or false statements concerning whether or not previous claims have been made with Perimeter Aviation LP, an insurance company or any other party. I hereby give Perimeter Aviation LP the authority to request any documents or statements in relation to this claim to any relevant third parties such as Insurance Companies, other Airlines, Financial Institutions, or any relevant third party.
- Should be Empty:

Baggage Claim Request

Passenger Information

Flight Information

Delayed baggage

Damaged bag or item

Disclaimer and Acknowledgement